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Marquette Dentistry will gladly issue a full refund in the original method of payment for any non-impression taking situation or partial refund on records taking situations, as long as the records have not being taking FULL refund will be issued. After 5 days of impression all sales are final. Any photo(s) and/or impression used cannot be resold, is no longer sterile, or is not in its original packaging may be returned for a credit on the patients account, minus a cancellation fee.